Adriana Strong
Alexandria,VA
Summary
Versatile professional with several years of customer service experience looking to gain experience working with children in a classroom environment helping students excel by supporting teachers and enhancing classroom environments. Proficient in organization, planning, time management all while maintaining a positive attitude and creating a fun environment.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Metro CPR
Alexandria, VA
06.2015 - 08.2023
- Assist with certification classes
- Gather mannequins for set up and take down
- Design business cards
- Regulate budget for community events
- Order supplies for the business
- Contact businesses to set up certification classes
Front Desk Receptionist
Metropolitan School Of The Arts
Alexandria, VA
08.2019 - 09.2020
- Diligently helped all in-person visitors, parents, students, and callers with knowledgeable assistance.
- Transmitted information or documents using computer and mail.
- Answered phones, responded to inquiries and transferred calls to appropriate staff members.
- Oversaw the adult fitness and dance program through MindBody.
- Personally handcrafted birthday cards for students.
- Administered basic closing procedures at night.
- Gave tours of MSA and handled registrations.
- Handled administrative tasks that were assigned to me.
Sales Associate
Yankee Candle
Springfield, VA
09.2016 - 12.2017
- Promoted brand through event marketing, demonstrations and sales.
- Assisted in ringing up sales at registers and bagging merchandise.
- Exceeded my sales goal through suggestive selling and persuasiveness.
- Displayed the appropriate signage for products and sales promotions.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Engaged with customers and clients through open-ended conversation to increase sales performance.
Sales Associate
World Market
Alexandria, VA
07.2015 - 07.2016
- Greeted all store customers, offered assistance and thanked each for patronage.
- Displayed and restocked merchandise in an appealing manner.
- Carried furniture and offered other forms of assistance to patrons and customers needing extra help.
- Placed special orders and called other stores to find desired items.
- Developed and executed sales promotions.
- Guided customers in choosing items that reflected personal style and shape.
Frontline
Roy Rogers
Alexandria, VA
07.2013 - 05.2014
- Quickly and efficiently processed payments and made accurate change.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Restocked workstation with supplies and ensured out of stock items were communicated to management.
- Took 50+ orders per day and punched orders into the restaurant database.
Education
Social Sciences
Northern Virginia Community College
Alexandria, VA06-2025
Diploma -
North Point High School
2013
General Studies
College of Southern Maryland
La Plata, MDSkills
- Effective communication
- Calm and patient demeanor
- Enthusiastic work attitude
- Creativity
- Active listening
- Adaptability
- Problem solving
- Ability to multitask
- Relationship building
- Collaborative teamwork
- Helpful and eager to learn
Internships and Volunteer Experiences
MariH Center (2022-Present)
- Sort children's and maternity clothing
- Restock diapers and formula
- Prepare care packages with children's clothing, diapers, wipes, books, and toys
- Interact with pregnant women and children that come to the center
Strong Health & Fitness Center (2010-2012)
• Clean fitness equipment
• Answer phone calls and check in with potential clients
• Participate in community events
• Manage client contracts and payment plans
• Restock fitness supplements and protein shakes
Humane Society of Charles County (2008-2010)
• Dog walking
• Kennel cleaning
• Cat socialization
• Humane education
• Cat cottage cleaning
References
References Upon Request
Timeline
Front Desk Receptionist
Metropolitan School Of The Arts
08.2019 - 09.2020
Sales Associate
Yankee Candle
09.2016 - 12.2017
Sales Associate
World Market
07.2015 - 07.2016
Front Desk Receptionist
Metro CPR
06.2015 - 08.2023
Frontline
Roy Rogers
07.2013 - 05.2014
Social Sciences
Northern Virginia Community College
Diploma -
North Point High School
General Studies
College of Southern Maryland