Adrianna Carlson
Los Lunas,New Mexico
Summary
A customer-oriented team player with 7 years expertise generating optimal satisfaction levels while building profits and client generation. I am a Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level veterinary positions. Ready to help the team achieve company goals. Proactive Proficiencies in inventory control, sales, staff training and development.
Overview
6
6
years of professional experience
Work History
Team Leader Manager
Wal-Mart Supercenter
Los Lunas, NM
07.2022 - 03.2023
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Online Personal Shopper
Wal-Mart Supercenter
Los Lunas, NM
04.2020 - 07.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Department Manager
Wal-Mart Supercenter
Los Lunas, NM
03.2017 - 04.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Food Sales Associate
Wal-Mart Supercenter
Los Lunas, NM
06.2017 - 03.2019
- Prepared quotes with prices, credit terms and estimated delivery schedules.
- Built rapport with account decision-makers to achieve long-term sales results.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
Education
Associate of Applied Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ03.2025
High School Diploma -
Belen High School
Belen, NM05.2017
Skills
- Employee Scheduling
- Performance Coaching
- Employee Development
- Staff Management
- Customer Service
- Technical Proficiency
Timeline
Team Leader Manager
Wal-Mart Supercenter
07.2022 - 03.2023
Online Personal Shopper
Wal-Mart Supercenter
04.2020 - 07.2022
Food Sales Associate
Wal-Mart Supercenter
06.2017 - 03.2019
Department Manager
Wal-Mart Supercenter
03.2017 - 04.2020
Associate of Applied Science - Veterinary Technology
Penn Foster College
High School Diploma -
Belen High School