Adrianna Hernandez
Suamico,WI
Summary
Dynamic Unit Director with expertise in operations management, staff training, and supply management. Proven track record in enhancing service efficiency and team performance, leading to improved customer satisfaction and compliance with industry regulations.
Overview
14
14
years of professional experience
Work History
Unit Director
Arby's Restaurant
De Pere, WI
10.2018 - 03.2026
- Directed daily operations to ensure efficient service and customer satisfaction.
- Implemented training programs for staff to enhance performance and compliance with company standards.
- Fostered a positive work environment by promoting teamwork and open communication among staff members.
- Led initiatives to enhance food safety practices, ensuring compliance with health regulations.
- Oversaw scheduling and labor management to optimize staffing levels during peak hours.
- Optimized resource allocation by continuously monitoring staffing levels, equipment availability, and supplies inventory in line with fluctuating demand.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Delivery Driver
Domino's Pizza
Fort Lupton, CO 80621
05.2017 - 08.2018
- Delivered orders promptly while adhering to safety and traffic regulations.
- Maintained accurate records of deliveries and customer interactions.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Teacher Assistant, (ELL) English Language Learning
Green Acres Elementary School
Fort Morgan, CO
05.2012 - 12.2017
- Assisted lead teacher in developing and implementing lesson plans for diverse student needs.
- Facilitated small group activities to enhance student engagement and learning outcomes.
- Monitored student progress, providing feedback and support to foster academic growth.
- Collaborated with educators to create a supportive classroom environment conducive to learning.
Education
Associate of Science - Social Sciences
Morgan Community College
Fort Morgan, CO05-2012
Skills
- Operations management
- Staff training
- Staff scheduling
- Records management
- Payroll
- Supply management
Languages
Spanish
Native or Bilingual
Timeline
Unit Director
Arby's Restaurant
10.2018 - 03.2026
Delivery Driver
Domino's Pizza
05.2017 - 08.2018
Teacher Assistant, (ELL) English Language Learning
Green Acres Elementary School
05.2012 - 12.2017
Associate of Science - Social Sciences
Morgan Community College