Adrianna Isom
Raleigh,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
East Providence, Rhode Island
08.2023 - 07.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups, and bags.
- Organized and restocked supplies to support operations and team productivity.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Stocked shelves and cases with new or transferred items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Interacted pleasantly with guests to deliver quality customer service.
- Scrubbed and polished counters to remove debris and food.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Brewed and served coffee and tea with preferred add-ins.
- Served food quickly for positive guest experiences.
- Assembled and served meals according to specific guest requirements.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Drove team success by quickly completing assigned tasks.
- Wiped down tables and equipment, swept and refilled stock.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained safe food handling practices to prevent germ spread.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Some College (No Degree) -
Leesville Road Highschool
Raleigh, NCSkills
- Customer service
- Stock management
- Willingness to learn
- Interactive communication skills
- Drive-thru operations
- Teamwork and collaboration
- Safe food handling
- Cleaning and sanitizing
- Clear communication
- Multitasking and organization
Timeline
Crew Member
McDonald's
08.2023 - 07.2024
Some College (No Degree) -
Leesville Road Highschool