Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Adrienne Hyche

Tuscaloosa,AL

Summary

Results-driven Sales Consultant with expertise in CRM software and client retention strategies, consistently boosting revenue and enhancing customer satisfaction. Achieved a significant increase in customer loyalty at Townsend Honda through effective cross-selling and strong client relationship management. Proficient in Microsoft Office, recognized for exceptional sales orientation and outstanding customer service.

Overview

17
17
years of professional experience

Work History

BDC Agent

Tuscaloosa Toyota
Tuscaloosa, US
03.2021 - 05.2022
  • Identify sales leads among new and existing customers, and maintain client relationships
  • Developed new business by scouting leads via the internet and phone
  • Promote sales and implement marketing campaigns to increase revenue for the Sales and Service department

Sales Consultant

Townsend Honda
01.2014 - 02.2020
  • Sell a wide range of new and used vehicles
  • Use networking opportunities to create successful, on-going customer relationships
  • Quote prices, credit terms and service agreements
  • Respond to all customer inquiries in a timely and efficient manner
  • Attended sales and product conferences

Sales Associate

REEDS Jeweler
Tuscaloosa, US
01.2009 - 01.2014
  • Greeting and advising customers on quality and trends of jewelry
  • Explaining cut, color and clarity in gems to customers
  • Maintain confidentiality and build trust with customer
  • Preparing bills, providing warranty certificate, making invoices and collecting payment

Opening Manager

CEC Entertainment
Tuscaloosa, US
01.2005 - 01.2010
  • Supervision of fellow associates
  • Assist in training new employees
  • Maintain game room
  • Coordinate birthday parties and fundraising events
  • Manage food preparation

Education

Certificate -

Shelton State Community College
Tuscaloosa, AL
04.2009

Skills

  • CRM software
  • Client retention strategies
  • Cross-selling tactics
  • Microsoft Office
  • Product and service sales
  • Quality assurance
  • Point-of-sale system
  • Customer Service
  • Sales orientation

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

BDC Agent

Tuscaloosa Toyota
03.2021 - 05.2022

Sales Consultant

Townsend Honda
01.2014 - 02.2020

Sales Associate

REEDS Jeweler
01.2009 - 01.2014

Opening Manager

CEC Entertainment
01.2005 - 01.2010

Certificate -

Shelton State Community College

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Adrienne Hyche