Aerial fears
Lithonia,GA
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
3
3
years of professional experience
Work History
Crew Member
Bojangles' Famous Chicken 'n Biscuits
01.2022 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
No Degree - Business Administration
Georgia State University
Atlanta, GA05-2026
High School Diploma -
DR. Martin Luther King Jr High School
Lithonia, GA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
- Cleaning and sanitizing
- Integrity and honesty
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Drive-thru operations
- Crew leadership
Timeline
Crew Member
Bojangles' Famous Chicken 'n Biscuits
01.2022 - 01.2025
No Degree - Business Administration
Georgia State University
High School Diploma -
DR. Martin Luther King Jr High School