Summary
Overview
Work History
Education
Skills
Timeline
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AFRA IBNAT

Lansdale,PA

Summary

Dynamic Personal Shopper at Walmart with a proven track record in online order processing and exceptional verbal communication. Expertly managed customer expectations and facilitated seamless returns, enhancing client satisfaction. Recognized for self-motivation and teamwork, consistently recommending alternatives to ensure product availability and meet diverse customer needs.

Overview

2
2
years of professional experience

Work History

Personal Shopper

Walmart
09.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
  • Recommended alternative products or options when specific items were out of stock or unavailable.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Associate of Applied Science - Nursing

Montgomery County Community College
Blue Bell, PA
01-2027

High School Diploma -

North Penn High School
Lansdale, PA
06-2023

Skills

  • Online order processing
  • Verbal and written communication
  • Delivery procedures
  • Online ordering

Timeline

Personal Shopper

Walmart
09.2023 - Current

Associate of Applied Science - Nursing

Montgomery County Community College

High School Diploma -

North Penn High School