Afton McDonald
Ellensburg,WA
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
11.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Crew Member
MOD Pizza
09.2022 - 12.2022
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Kids Club Fun & Fitness
09.2021 - 04.2022
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Supervised free play and other activities to keep children safe.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Kept children between ages of 5 and 12 safe and secure with vigilant oversight.
Education
High School Diploma -
King's Way Christian High School
Vancouver, WA06.2022
Skills
- Customer Service
- Crew Leadership
- Multitasking abilities
- Attention to detail
- Safety awareness
- Resolving Complaints
Timeline
Crew Member
McDonald's Restaurant
11.2022 - 05.2023
Crew Member
MOD Pizza
09.2022 - 12.2022
Crew Member
Kids Club Fun & Fitness
09.2021 - 04.2022
High School Diploma -
King's Way Christian High School