Agatha Hagemann
charlestown,ma
Summary
Dedicated server and bartender with proven skills in customer service, cocktail preparation, and time management. Known for effective communication and adaptability in fast-paced environments, consistently delivering high-quality service and ensuring guest satisfaction.
Overview
8
8
years of professional experience
Work History
Server / Bartender
Boston Burguer Companny
Boston, Massachusetts
07.2020 - Current
- As a waitress, provided direct customer service with a strong focus on quality, efficiency, and hospitality. Responsible for greeting customers, presenting menus, taking and serving orders with organization and attention to detail, ensuring a positive dining experience.
- As a bartender, prepared drinks and cocktails, maintained cleanliness and organization of the bar area, and offered recommendations based on customer preferences. Skilled at working under pressure, multitasking, and maintaining strong teamwork.
Cashier /Coffee Barista
Mister Q. cafe
Charlestown, MA
05.2020 - 09.2020
- As a cashier, provided customer service with a strong focus on efficiency, organization, and friendliness. Responsible for operating the cash register, handling opening and closing procedures, processing payments, and ensuring accuracy in all transactions.
- As a barista, prepared coffee and specialty beverages with attention to quality and presentation.
Cashier
Courthouse Seafood
Cambridge, ma
07.2018 - 02.2020
- Responsible for operating the cash register, handling opening and closing procedures, processing payments, and ensuring accuracy in all transactions.
- Maintained cleanliness and organization of the workspace, restocked products, and assisted with inventory control. Demonstrates strong customer service skills, teamwork, and the ability to create a welcoming environment while ensuring customer satisfaction.
Education
Bachelor of Arts - Modern Languages
Federal University of Bahia
Brazil06-2016
Skills
- Customer service
- Cocktail preparation
- Time management
- Adaptability in service
- Food safety standards
- Effective communication
- Team collaboration
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Timeline
Server / Bartender
Boston Burguer Companny
07.2020 - Current
Cashier /Coffee Barista
Mister Q. cafe
05.2020 - 09.2020
Cashier
Courthouse Seafood
07.2018 - 02.2020
Bachelor of Arts - Modern Languages
Federal University of Bahia