Ahijah Thomas
GXO
Douglasville,GA
7
years of professional experience
Dedicated professional with experience in security, administrative operations, customer service, and caregiving. Pursuing a degree in Healthcare Management at West Georgia Technical College with a 4.0 GPA. Committed to a long-term career in healthcare, aspiring to become a Radiologic Technologist. Recognized for strong communication, attention to detail, and ability to thrive in fast-paced environments.
Work History
Security Officer
10 Months- Conducted regular patrols to identify potential hazards and maintain a secure environment.
- Monitored facility access to ensure authorized entry and compliance with security protocols.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Utilized surveillance systems to monitor activities and document incidents effectively.
Caregiver
1 Year 3 Months- Administered medications and managed health-related tasks for clients.
- Developed personalized care plans in collaboration with clients and families.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship to enhance emotional well-being of clients.
Front Desk Supervisor
2 Years 4 Months- Supervised front desk operations to ensure exceptional customer service and efficient check-in processes.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
- Trained and mentored new staff on company policies and customer engagement techniques.
- Coordinated with airline staff to streamline boarding procedures, improving turnaround times.
Office Assistant
2 Years 5 Months- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
Associate of Science - Healthcare Management
- Dean's List [Fall 2025]
- 3.9 GPA
Skills
Customer service management
Data entry
Organizational skills
Incident reporting
Security protocols
Reliable work ethic
Emergency response
Dependability
Dementia care
Crisis management
Timeline
Security Officer
GXO
12.2025 - CurrentRead More
Caregiver
Home Instead
09.2024 - 12.2025Read More
Front Desk Supervisor
Alaska Airlines
05.2021 - 09.2023Read More
Office Assistant
ATL Transport Solutions
02.2020 - 07.2022Read More
West Georgia Technical College
Associate of Science from Healthcare Management
Read More