Ahmad Ramsey
WinCo Foods
Fort Worth,TX
11
years of professional experience
Dynamic Lead Clerk at WinCo Foods with a proven track record in enhancing inventory control and customer satisfaction. Expert in cash handling and organizational skills, I implemented a document management system that boosted productivity and mentored junior clerks, fostering a results-driven team environment.
Work History
Lead Clerk
10 Years 10 Months- Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
- Assisted with budget preparation and expense tracking, helping the department maintain fiscal responsibility.
- Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
- Coordinated meetings and events, ensuring all logistics were handled smoothly and successfully.
- Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
- Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.
- Implemented a new document management system that increased productivity by simplifying access to important files.
- Maintained accurate records of employee attendance, facilitating efficient payroll processing.
- Reviewed reports for accuracy before submission to upper management, ensuring data-driven decision-making processes were based on reliable information sources.
- Conducted regular audits of physical inventory levels to identify discrepancies and make necessary adjustments.
- Coordinated daily task priorities across front-end staff to improve coverage and efficiency.
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Reinforced compliance with safety, sanitation, and merchandising standards throughout front-end area.
- Balanced multiple responsibilities during high-volume periods while maintaining speed and accuracy.
- Resolved customer concerns promptly while maintaining professional, courteous interactions.
- Monitored cash handling and register accuracy to support loss prevention efforts.
- Assisted with scheduling, break coverage, and shift transitions for consistent operations.
- Assisted with onboarding of new employees.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
- Processed orders and shipments for customers in a timely fashion, resulting in improved customer retention rates.
Education
- Biology
Skills
Cash handling
Quality control
Customer service
Organizational skills
Forklift Certified
Invoice processing
Task prioritization
Time management
Timeline
Lead Clerk
WinCo Foods
12.2015 - CurrentRead More
Texas Wesleyan University
from Biology
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