Aiana Tomitova
Jersey City,NJ
Summary
Highly organized and detail-oriented Management Specialist with 5+ years of experience and strong foundation in human resources principles and administrative procedures. Proficient in managing multiple tasks simultaneously and ensuring accuracy and efficiency in all management functions.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Crush Boutique
2023.06 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
Sales Manager
Phocus Photography Group
2023.04 - 2024.08
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Sales Manager
Store Depot Inc.
2022.07 - 2023.04
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Interpreter
Everymedi Corp.
2017.01 - 2022.01
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
General Manager of Operations
GS25 Convenience Store
2016.09 - 2022.01
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Bachelor of Industrial Engineering Management -
Korea University
Seoul, South Korea07.2022
Skills
- Community Networking
- Industry Trends
- Product and service knowledge
- Territory expansion
- Sales Strategies
- Customer Relationship Management
- Organized
- MS Office
- Delegation
- Digital Marketing knowledge
- Flexibility
- Cost-Benefit Analysis
- Conflict Resolution
Languages
Russian
Native or Bilingual
Korean
Native or Bilingual
English
Full Professional
Timeline
Sales Consultant
Crush Boutique
2023.06 - Current
Sales Manager
Phocus Photography Group
2023.04 - 2024.08
Sales Manager
Store Depot Inc.
2022.07 - 2023.04
Interpreter
Everymedi Corp.
2017.01 - 2022.01
General Manager of Operations
GS25 Convenience Store
2016.09 - 2022.01
Bachelor of Industrial Engineering Management -
Korea University
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