Aicha Dierro
New York,NY
Summary
Dedicated front desk receptionist with excellent communication and organizational skills. Proven ability to handle a high volume of tasks with efficiency and professionalism. Customer-focused and adept at creating a welcoming environment for visitors and clients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Harlem United Community Aids Center
09.2010 - 01.2024
- Completed data entry and filing to keep records updated for easy retrieval.
- 13 years of experience as a front desk receptionist, handling administrative tasks, managing phone calls, and greeting visitors at the front desk receptionist, handling administrative tasks, managing phone calls, and greeting visitors with an friendly and professional demeanor.
- Proficient in utilizing computer software and office equipment to maintain accurate record, manage calendars, and handle correspondence.
- Strong communication and interpersonal skills, with an ability to build positive relationships with clients, colleagues, and management.
Community Health Worker
Harlem United Community Aids Center
08.2008 - 09.2010
- Conducted community outreach programs to promote health education and awareness.
- Helped vulnerable individuals navigate complex healthcare system.
- Addressed patient concerns and provided support to vulnerable demographics.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Conducted health assessments and screening, documenting findings and maintaining accurate records.
- collaborated with multidisciplinary team to develop and implement health promotion strategies.
- organized and facilitated support groups and workshops to address community health needs.
Education
High School Diploma -
Lycée Valarie
Ivory Coast, Africa 06.1981
Skills
- Office Administration
- Guest Relations
- Project Management
- Supply Management
- Spreadsheet Tracking
- Multi-Line Telephone Systems
- AIRS Database
- EI care Database
- E share Database
Languages
French
Native or Bilingual
Certification
- DOT Training-Stericycle-02/15/2023
- Steri-Safe: BBP Training-Stericycle-02/14/2023
- Certifie, Special Populations, Special Needs-HIV and Substance Abuse - 3.5 AMA PRA 1 Credit(s)-Weill Cornell Medical College June 2, 2009
- CASAC Section 4-CPP Section 3-CPS Section 3-CASAC-G Section-Harlem United Community AIDS Services-November 2, 2011
- HIV Confidentiality-New York Department of Health and Mental Hygiene Division Management/Division of Disease Control Housing Services Unit-August 3, 2021
- Case Management-6.5 Hours-New York State Department of Health/AIDS Institute-April 7, 2005
- HIV & STDs-Implementing Rapid Testing-New York State Department of Health/AIDS Institute-7 Hours-May 13, 2005
- HIV Family Centered Case Management-State of New York Department of Health AIDS Institute, Case Management Unit-March 3, 2004
- Update & Review of Syphilis Diagnosis & Management-Lighthouse International-3 Hours-February 25, 2004
- HIV & Hepatitis C Co-infection-3 Hours-New York State Department of Health/AIDS Institute-October 27, 2009
Timeline
Front Desk Receptionist
Harlem United Community Aids Center
09.2010 - 01.2024
Community Health Worker
Harlem United Community Aids Center
08.2008 - 09.2010
High School Diploma -
Lycée Valarie
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