Aida Del Cid
Sterling,VA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 13 years.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Office Receptionist
Loudoun Ob-Gyn
11.2019 - Current
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
- Reviewed and sent medical records to other physicians upon request.
- Managed high call volumes.
- Aided with prescription refill requests.
- Scheduled, rescheduled, and cancelled appointments.
- Supported new employees through onboarding processes including training in software systems usage necessary for their roles.
- Processed medical insurance claims and payments.
- Scheduled inductions of labor and cesarean sections.
- Help nurses with triaging patients e.g. weight, blood pressure, urine check.
Medical Receptionist
Physcians And Midwives
08.2018 - 10.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Assistant
Metropoliatan Maternal Fetal-Medicine
07.2017 - 07.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant
Women's Care Group
02.2011 - 08.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions.
- Documented vital signs and health history for patients.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock and submitted replenishment orders before depleted.
- Performed phlebotomy.
- Administered injections.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers.
- Verified patient insurance coverage and collected required co-payments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed high call volumes.
- Managed multi-line phone system.
Education
Health Sciences
Stratford University
Falls Church, VAMedical Assistant
Everest College
Falls Church, VA03.2011
High School Diploma -
Park View High School
Sterling, VA06.2010
Skills
- Front Desk Operations
- Understanding of medical terminology
- Insurance Verification
- Scheduling proficiency
- Telephone Etiquette
- EMR
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Receptionist
Loudoun Ob-Gyn
11.2019 - Current
Medical Receptionist
Physcians And Midwives
08.2018 - 10.2019
Medical Assistant
Metropoliatan Maternal Fetal-Medicine
07.2017 - 07.2018
Medical Assistant
Women's Care Group
02.2011 - 08.2017
Health Sciences
Stratford University
Medical Assistant
Everest College
High School Diploma -
Park View High School