Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

A. Esmeralda Sandoval

Reno,NV

Summary

The unlimited things I have learned in almost 10 years in property management are endless. However, there is never enough learning to be done. I would love to expand my knowledge and growth with an amazing company. I have the initiative and ambition to succeed.

Overview

8
8
years of professional experience

Work History

Community Manager

MG Properties
Reno, NV
04.2023 - Current
  • Manage property with 404 units.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Handled tenant complaints promptly and appropriately.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Experience in rehabs
  • Send out proper notices when needed, such as renewals, non-payments, 30 -day no cause etc.
  • Developed community engagement strategies to enhance resident satisfaction and retention.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Developed annual operating budgets and forecasts.
  • Organized community events and activities to strengthen neighborhood relationships and encourage participation.
  • Kept properties in compliance with local, state, and company standards.

Community Manager

Kromer Investments
Reno, NV
04.2018 - 04.2023
  • Manage properties from 242-340 units.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Handled tenant complaints promptly and appropriately.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Completed final move-out walk-throughs.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Communicated effectively with owners, residents, and on-site associates.
  • Experience in rehabs
  • Responsible for all delinquency and collections.
  • Send out proper notices when needed, such as renewals, non-payments, 30 -day no cause etc.

Education

High School Diploma -

Washoe High School
Reno, NV.
06-2010

Skills

  • Multi-Family Property Management
  • Fair Housing Mandates
  • Tenant and Eviction Laws
  • Maintenance Knowledge
  • Unit Vacancies
  • Lease Renewals
  • Rental Pricing Strategies
  • Rent Collection
  • Time Management
  • Customer Satisfaction
  • Community engagement
  • Tenant and eviction laws
  • Property inspections

Skills

  • Tenant Screening
  • Rent Manager Experience
  • Microsoft and Excel

Timeline

Community Manager

MG Properties
04.2023 - Current

Community Manager

Kromer Investments
04.2018 - 04.2023

High School Diploma -

Washoe High School