Aidan Dwyer
Queensbury,NY
Summary
Proven team player and adept at customer service, demonstrated through impactful roles at Dunkin' and McDonald's. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and problem-solving, I consistently upheld health code compliance, contributing to a safer, more efficient workplace. Quick learner, and caters to the importance of cleanliness.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin'
04.2024 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Dishwasher
The Lagoon Bar & Grill
03.2022 - 03.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Dishwasher
The Gaslight
12.2021 - 03.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Mascot Performer
House of Frankenstein Wax Museum
07.2021 - 10.2021
- Maximized audience satisfaction with memorable photo opportunities at meet-and-greet sessions after events or performances.
- Assisted social media managers in creating engaging content featuring the mascot character for online platforms, driving increased user interaction.
- Contributed to a positive fan experience by maintaining high energy levels throughout entire performances.
- Upheld brand reputation through consistent professionalism and adherence to company guidelines during all mascot encounters.
- Practiced improvisation techniques to adapt to unexpected situations while remaining in character.
Crew Member
McDonald's
06.2020 - 06.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
No Degree - Broadcast Media Production
SUNY Adirondack
Queensbury, NY12.2025
High School Diploma -
Glens Falls High School
Glens Falls, NY06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Taking Orders
- Interactive communication skills
- Integrity and Honesty
- Safety
- Resilience and persistence
- Health Code Compliance
Art, Sewing
Beginner level of sewing, rather experience in drawing and painting
Timeline
Crew Member
Dunkin'
04.2024 - 07.2024
Dishwasher
The Lagoon Bar & Grill
03.2022 - 03.2024
Dishwasher
The Gaslight
12.2021 - 03.2022
Mascot Performer
House of Frankenstein Wax Museum
07.2021 - 10.2021
Crew Member
McDonald's
06.2020 - 06.2021
No Degree - Broadcast Media Production
SUNY Adirondack
High School Diploma -
Glens Falls High School