Aidan Imhoff
Farmington Hills,MI
Summary
Hardworking college student seeking a position as a Medical Assistant. Friendly and organized individual with several years of customer service experience. Looking forward to caring for patients, and beginning a career in the medical field.
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Northville, MI
11.2022 - 10.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Barista
Starbucks
Northville, MI
06.2020 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Bar Back
On The Dunes
West Bloomfield, MI
09.2019 - 01.2020
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Commercial Cleaner
Valued Services
Varied
05.2017 - 06.2019
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Radiologic Technology
Oakland Community College
Farmington HillsSkills
- Team Building and Leadership
- Customer Service
- Complaint Handling
- Basic Computer Skills
Timeline
Barista Shift Supervisor
Starbucks
11.2022 - 10.2023
Barista
Starbucks
06.2020 - 09.2021
Bar Back
On The Dunes
09.2019 - 01.2020
Commercial Cleaner
Valued Services
05.2017 - 06.2019
Radiologic Technology
Oakland Community College