Aidan Reid
Los Angeles,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Background in customer service as well as restaurant industry.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Server
Jacks Restaurant And Bar
San Mateo, CA
05.2022 - 08.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Cook
De Ja Vu Juice Bar
Burlingame, CA
03.2021 - 08.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Senior Lifeguard
City Of San Mateo Parks And Recreation
San Mateo, CA
05.2018 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Ensured positive overall customer experience.
- Coordinated safety / training drills for new and active employees.
Education
High School Diploma -
Junipero Serra High School
San Mateo, CA 08.2017 - 05.2021
Fashion Design
Santa Monica College
Santa Monica, CA 08.2022 - Current
Skills
Hospitality service expertise
Timeline
Fashion Design
Santa Monica College
08.2022 - Current
Server
Jacks Restaurant And Bar
05.2022 - 08.2022
Cook
De Ja Vu Juice Bar
03.2021 - 08.2022
Senior Lifeguard
City Of San Mateo Parks And Recreation
05.2018 - 08.2020
High School Diploma -
Junipero Serra High School
08.2017 - 05.2021
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