Aidan Yakubov
Atlanta,GA
Summary
Enthusiastic and detail-oriented person with a strong background in martial arts, caregiving, and customer service. Dedicated and results-driven professional with a strong work ethic and strategic mindset, known for combining persistence and efficiency to achieve goals ahead of deadlines and exceed expectations. I'm a quick learner, adaptive to change, and focused on continuous improvement. effectively managing guest inquiries and training staff, ready to leverage skills to enhance customer satisfaction and operational efficiency. While also being able to provide care and teach in a professional and respectful manner, building relationships with families and students.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
Atlanta, GA
08.2024 - 09.2025
- Assisted guests with inquiries and provided product knowledge.
- Trained new team members on customer service protocols.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Resolved customer complaints in a professional manner.
After-school karate instructor
Dunwoody Dojo
Atlanta, GA
02.2020 - 03.2025
- Instructed students in martial arts techniques and safety protocols.
- Developed lesson plans to enhance student engagement and skill progression.
- Conducted regular evaluations to assess student performance and growth.
- Organized and led dojo events to promote community involvement and teamwork.
- Fostered a positive atmosphere through effective communication with students and parents.
- Maintained equipment and facilities, ensuring a safe training environment.
- Resolved conflicts among students, promoting respect and discipline in the dojo.
Host/Lead Busser
Chilis Resturant
Atlanta, GA
06.2023 - 03.2024
- Greeted guests warmly and guided them to their tables, while also gathering information for a place on the waitlist.
- Managed reservation system and organized seating arrangements efficiently.
- Handled guest complaints with professionalism and empathy.
- Trained new hosts on customer service standards and procedures.
- Maintained cleanliness and organization of the entrance area consistently.
- Provided excellent customer service by anticipating customer needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Education
High School Diploma -
Crosskeys Highschool
Atlanta, GA06-2024
Skills
- Customer service
- Conflict resolution
- Product knowledge
- Customer relationship management
- Attention to detail
- Guest relations
- Strong empathy
- Good work ethic
- performing under stress
- Exceptional communication
Timeline
Guest Advocate
Target
08.2024 - 09.2025
Host/Lead Busser
Chilis Resturant
06.2023 - 03.2024
After-school karate instructor
Dunwoody Dojo
02.2020 - 03.2025
High School Diploma -
Crosskeys Highschool
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