Aidelyn Guzman
Tulsa,OK
Summary
Hardworking professional with proven relationship-building and time management skills in any situation. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
09.2025 - Current
- Coordinated with team members to maintain efficient workflow during peak hours.
- Assisted passengers with special requests, enhancing overall service experience.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
Server
100c Grill And Hotpot
10.2021 - 06.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with menu recommendations and answered customer inquiries promptly.
- Managed food and beverage orders using point-of-sale systems efficiently.
- Handled cash transactions accurately during busy meal periods.
- Provided excellent customer service to ensure satisfaction.
Assistant Coach
Tulsa Public Schools
08.2022 - 05.2024
- Assisted in planning and executing daily practice sessions for student athletes.
- Developed training drills to enhance athlete skills and teamwork.
- Provided feedback to athletes on performance to improve techniques.
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
Education
High School Diploma -
Memorial HighSchool
Tulsa, OKSkills
- Customer service
- Order management
- Cash handling
- Time management
- Attention to detail
- Problem solving
- Strong work ethic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Ramp Agent
Piedmont Airlines
09.2025 - Current
Assistant Coach
Tulsa Public Schools
08.2022 - 05.2024
Server
100c Grill And Hotpot
10.2021 - 06.2025
High School Diploma -
Memorial HighSchool