- Team SportsBasketball High School and Intramural College
Aiden Miller
Tempe,AZ
Summary
At Texas Roadhouse, I excelled as a To Go Specialist, adeptly managing high-stress situations and ensuring customer satisfaction with meticulous order accuracy. My quick learning and strong multitasking skills facilitated seamless integration of new online ordering technologies, significantly enhancing service quality and efficiency. I also played a key role in training peers, underscoring my initiative and goal-oriented approach.
Personable and organized with strong communication skills and positive attitude. Understands importance of accuracy and efficiency in order processing, with proficiency in managing customer interactions and handling transactions. Committed to providing exceptional service and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
To Go Specialist
Texas Roadhouse
09.2022 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
Education
Bachelor of Science - Business
Arizona State University
05-2028
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Goal oriented
- Food presentation
Interests
Timeline
To Go Specialist
Texas Roadhouse
09.2022 - Current
Bachelor of Science - Business
Arizona State University