Aiden Petersen
Peoria,AZ
Summary
To seek and maintain a full-time position that offers professional and technical challenges utilizing systematic problem-solving skills. Open-minded, organized, dependable, and willing to take on added responsibilities in meeting organization’s goals.
Overview
1
1
Certification
Work History
Night Auditor
Hilton Grand Vacations Club
Scottsdale, AZ
08.2024 - Current
- A hotel employee who works the overnight shift at the front desk is primarily responsible for managing the hotel's financial transactions. They review and reconcile daily accounts, ensure accurate guest payments, balance cash registers, and provide basic guest services to late-night arrivals.
- Verified customer credit to establish payment method for accommodations.
- Received payments from customers via cash or credit cards.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
Education
Semiconductor Technican -
Maricopa Communty College
02.2023
High School Diploma -
Arizona Connections Academy
Arizona05.2020
Associate of Science - Computer Science
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Microsoft Office
- Java Programming
- Matlab
- C
- Hospitality service expertise
- Recordkeeping
- Generating reports
- Guest services
- Resolving issues
- Strong work ethic
- Front desk monitoring
- Wake-up calls
- Reservation management
- Teamwork and collaboration
- Multitasking and organization
- Customer service
Certification
- NIMS Semiconductor Pre-Apprenticeship Certificate, 02/17/23
- Arizona Professional Skills Assessment Certificate, 02/16/23
Volunteer Experience
- Pat Tillman
- Feeding My Starving Children
- Civil Air Patrol Squadron 302
- Avondale Resource Center
- Spooktacular
- Wings Out West Air Show
Languages
Spanish
Limited
Timeline
Night Auditor
Hilton Grand Vacations Club
08.2024 - Current
- NIMS Semiconductor Pre-Apprenticeship Certificate, 02/17/23
- Arizona Professional Skills Assessment Certificate, 02/16/23
Semiconductor Technican -
Maricopa Communty College
High School Diploma -
Arizona Connections Academy
Associate of Science - Computer Science
Maricopa Community Colleges, Glendale Community College
Similar Profiles
KIER NIELSEN AGAGKIER NIELSEN AGAG
Housekeeping Room Attendant at Hilton Grand Vacations Club HokulaniHousekeeping Room Attendant at Hilton Grand Vacations Club Hokulani
Erick AlvaradoErick Alvarado
Timeshare Sales Consultant at Hilton Grand Vacations ClubTimeshare Sales Consultant at Hilton Grand Vacations Club
David DanielDavid Daniel
Special Events Manager Arizona at Hilton Grand Vacations ClubSpecial Events Manager Arizona at Hilton Grand Vacations Club