Aiden Provenzano
Thornton,Colorado
Summary
Hardworking employee enthusiastic about learning Sports-Management field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Driver
DoorDash
Thornton, CO
10.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Farmhand
Rocky Mountain Hydrostatics
Brighton, CO
05.2021 - Current
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Performed preventive maintenance and repairs on various types of equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Replaced worn or broken parts on machines and equipment.
Carpet Cleaning Technician
Fresh Start Carpet Cleaning
Thornton, CO
10.2020 - 06.2022
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Upsold upholstery cleaning and bonus packages to customers to boost revenue.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Moved furniture weighing up to 200 pounds to prepare homes for cleaning.
Social Media Manager
Fresh Start Carpet Cleaning
Thornton, CO
05.2021 - 05.2022
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
Head Host
Village Tavern
Broomfield, CO
10.2018 - 03.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Northglenn High School
Northglenn, CO05.2021
Skills
- Customer Service
- Customs Documents
- Loading and Unloading
- Route Management
- Sales and Marketing
- Product Knowledge
- Customer Needs Assessments
- Team Meetings
Timeline
Driver
DoorDash
10.2022 - Current
Farmhand
Rocky Mountain Hydrostatics
05.2021 - Current
Social Media Manager
Fresh Start Carpet Cleaning
05.2021 - 05.2022
Carpet Cleaning Technician
Fresh Start Carpet Cleaning
10.2020 - 06.2022
Head Host
Village Tavern
10.2018 - 03.2020
High School Diploma -
Northglenn High School