Aileen Ambrocio

• Coordinated with facilities to set up surgeries for [Number] [Surgeon type].
• Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
• Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
• Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
• Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.

• Answered phone promptly and directed incoming calls to correct offices.
• Resolved customer problems and complaints.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Helped the doctor bring in the patients to room. Check bp, do blood work

Billing/coding