Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ainsley Chandler

Oakford,IL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Medical Office Associate

Simmons Cancer Institute
05.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Reception Supervisor

Petersburg Vet Clinic
04.2022 - 05.2023
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Cosmetologist

Appearances Salon and Retreat
05.2021 - 04.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Nursing Assistant

Medilodge Of Midland
11.2020 - 01.2021
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Documented care actions by completing records and logs in medical software system.

Cashier

Do It Best
05.2017 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Housekeeping Aide

Sunny Acres Nursing Home
05.2017 - 01.2019
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Prepared rooms with top-notch standards every time.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Removed dirt, dust, grease and from surfaces using proper solutions.

Education

Cosmetology License -

Paul Mitchell The School Normal

Diploma in General Studies -

Athens Community High School

Non-certified CNA -

Tri City CNA

Skills

  • Phone and Email Etiquette
  • HIPAA Compliance
  • Workload Management
  • Data Analytics
  • Strategic Planning
  • Schedule Development
  • Policy Enforcement
  • Goal-Oriented

Accomplishments

  • CPR Certification
  • BLS Certification
  • Chapter Reporter of Future Farmers of America (FFA)
  • Girl Scouts of America, Senior. Bronze Award
  • Volunteer Firefighter

References

  • Darren Humphres, CEO of R&H Farm and Home, Previous Supervisor (217) 414-8424
  • Benjamin Sutton, Chief of Oakford Fire Department, Current Supervisor (217) 361-4539
  • Mark Oller, Sherif of Menard County, Character Reference

Timeline

Medical Office Associate

Simmons Cancer Institute
05.2023 - Current

Reception Supervisor

Petersburg Vet Clinic
04.2022 - 05.2023

Cosmetologist

Appearances Salon and Retreat
05.2021 - 04.2022

Nursing Assistant

Medilodge Of Midland
11.2020 - 01.2021

Cashier

Do It Best
05.2017 - 09.2019

Housekeeping Aide

Sunny Acres Nursing Home
05.2017 - 01.2019

Cosmetology License -

Paul Mitchell The School Normal

Diploma in General Studies -

Athens Community High School

Non-certified CNA -

Tri City CNA

Similar Profiles

CREATE PROFILE
Ainsley Chandler