Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ainsley Phillips

Tacoma

Summary

Detail-oriented operations team member with a proven track record in optimizing processes and enhancing customer satisfaction. Strong abilities in scheduling, data management, and teamwork contribute to efficient workflows and improved service delivery.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Joint Chiropractic
Minneapolis, MN
05.2025 - 07.2026
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Operations Team Member

Lifetime
Chanhassen, MN
04.2022 - 01.2025
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Exercise Science

University of Puget Sound
Tacoma, WA
05.2027

High School Diploma -

Southwest Christian High School
Chaska, MN
05.2023

Skills

  • Scheduling appointments
  • Cross-functional communication
  • Verbal and written communication
  • Problem-solving abilities
  • Networking and relationship building
  • Teamwork and cooperation
  • Exercise programming

Languages

English
Native or Bilingual

Interests

  • Team Sports
  • Gym Workouts
  • Camping
  • Keeping up with professional sports such as NHL, MLB, PWHL
  • Music and Singing

Timeline

Front Desk Receptionist

Joint Chiropractic
05.2025 - 07.2026

Operations Team Member

Lifetime
04.2022 - 01.2025

Exercise Science

University of Puget Sound

High School Diploma -

Southwest Christian High School
Ainsley Phillips