Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
North Valley Fleet Services
Sacramento, CA
04.2024 - 07.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Enhanced customer satisfaction by providing efficient and professional front desk services.
In charge of checking in vehicles making sure prior vehicle damage was noted down and obtaining information from customer such as address company name and best number to reach
Resolved customer problems and complaints.
Collected Card payments, processed transactions and updated relevant records.
In charge of checking in vehicles making sure prior vehicle damage was noted down and obtaining information from customer such as address company name and best number to reach
In charge of checking in vehicles making sure prior vehicle damage was noted down and obtaining information from customer such as address company name and best number to reach
Answered emails on a daily basis
Invoiced repairs to charge the customer
Responded to phone calls from Sacramento Police Department to dispatch tows
Service Coordinator / Shipping and Receiving
Milwaukee Tool
Hayward, CA
08.2018 - 11.2023
Front counter experience
Help customers with information about tools and provide excellent customer service
Answer phone calls
Data Entry on Excel
Answer emails
Enter in information for customers to purchase items
Take in broken or no longer working tools to service to inspect if warranty or non warranty
Keep track of tools going out making sure all tools are repaired and brought back within 10 business days
Organize repaired tools coming in
Write up an order (customers info are entered into a service order and then barcode is attached to tool)
Stock the showroom if any empty pegs are missing
Make sure the showroom is clean and organized
Run the Branch when Manager is away
Made managers life easier by taking in work that was applicable from my skillset
Managed a high volume of client requests, ensuring timely and effective service delivery.
Receive boxes from Fedex and make sure all items have arrived
Box and ship out expensive products to distributors
Match boxes coming in to orders
Stock warehouse and organize items.
Warehouse Worker
Sukhi's Gourmet Indian Foods
Hayward, CA
01.2018 - 07.2018
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 30 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.Dealt with food products
Picked out pallets inside a freezer to put as an order
Operated a trolley
Was tasked with doing inventory inside the freezer and making sure everything was the same amount and batch number
Sukhis Production
Pre Batching the food that would later be sent to the warehouse
Handled the actual food such as sauce and rice beans etc
Would mix the ingredients that would turn into the actual sauce or product
Consistently lifted materials weighing as much as 30 pounds.
Oak 5 Associate
Amazon
Fremont, CA
11.2016 - 08.2017
Tasked with making sure all boxes were in good condition before being sent out.
Expected to lift boxes that at times were 60 pounds or heavier
Trained new recruits at the station or stations I was assigned at that shift
Communicated with managers to ensure other associates were doing their job fast efficient and safe
Worked with other people on different stations in case they needed help
Answered questions from other associates and helped them lift heavy boxes
Was commended on how fast i worked compared to most employees and was considered reliable
Team Member
Jamba Juice
Union City, CA
08.2016 - 12.2016
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Prepared drinks in fast and efficient order to ensure customer satisfaction
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Greeted customers , so they felt welcome
Answered questions if they were curious about anything on the menu
Worked fast and efficient to make sure all customers had their drinks in a short span of time.
Expected to lift heavy bags of frozen fruits and organize them into tubs so that we could use them for the drinks.
Really communicated with other Team Members so that nothing would be unorganized even in our busiest days.
Cleaned utensils and other materials we used
Front Desk Receptionist
Dental Corner
Philippines
01.2015 - 10.2015
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.Greeted customers Appointments, Complaint
Demonstrated proficient telephone and front dental reception Solving, Hardworking,
Interacted with customers and addressed issues that they had.
Calmed angry or dissatisfied customers to prevent loss of Patient, Quick Learner, customer trust and Multitasker
Filed customers names to time and date of appointments service
Made copies and sometimes sent faxes
Microsoft word, Office 365, Windows Vista, Social Media
Front Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria HotelFront Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria Hotel