Aireon Enoch
Charlotte,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Committed to providing exceptional customer experiences. Thrives in fast-paced environments and adapts to changes effortlessly. Consistently recognized for high-quality work and efficiency. Dedicated and adaptable professional with strong communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spencer's Gifts
Charlotte, NC
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Barista
Starbucks
Charlotte, NC
04.2022 - 07.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Received and accurately processed customer payments.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Education
High School Diploma -
West Charlotte
Charlotte, NC06-2023
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Exceptional customer service
- Verbal/written communication
- Contact follow-up
- Adapt to diverse groups
- Energetic self-starter
- Service-oriented
- Excellent people skills
- Problem-solving skills
- Positive and professional
- Multi-tasking strength
- Excellent communication skills
Timeline
Sales Associate
Spencer's Gifts
11.2023 - Current
Barista
Starbucks
04.2022 - 07.2022
High School Diploma -
West Charlotte