Ajia B. Brown
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Allstate Sales Group
11.2021 - 06.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel.
Project Coordinator
Schlesinger Group
08.2020 - 08.2021
- Updated CRM with proper notes and changed case status according to the company protocol and procedures.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
Administrative Assistant
Spectacular Solar
Rahway, NJ
06.2018 - 06.2020
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Associate of Arts - Psychology
Union County College
Cranford, NJ05-2018
High School Diploma -
Rahway High School
Rahway, NJ06-2014
Bachelor of Science - Health Management And Clinical Assistance
Berkeley College
Little Falls, NJSkills
- Travel Coordination
- Data Entry
- Invoice Processing
- Scheduling
- Quality Assurance
- Decision-Making
- Relationship Building
- Attention to Detail
- Critical Thinking
- Customer Service
- Time Management
- Problem-Solving
- Inbound and Outbound Calling
- 10-Key
- CRM Software
- Microsoft Office expertise
- Follow-up skills
- Multi-Task Management
Affiliations
Nov. 2009 - PRESENT
Bibleway Deliverance Church, Roselle, NJ- Missionary
Every year we feed the homeless who simply need a nice hot meal around Thanksgiving. We also feed the homeless every 3rd Saturday of the month at Newark Penn Station. Every 1st Saturday of the month, a couple of members from the church and I visit the nursing home in Rahway, NJ to spend quality time with the elderly who don't receive visitors from loved ones.
Sept. 2018 - Jan. 2019
Jumpstart, Union, NJ- Team Member
Jumpstart is a volunteer program alongside Kean University. Responsibilities included assisting 3 to 4 year old children with the advancement of their vocabulary, motor, and cognitive skills. Also, helped children with arts and crafts, music, reading, and role play.
Timeline
Administrative Assistant
Allstate Sales Group
11.2021 - 06.2024
Project Coordinator
Schlesinger Group
08.2020 - 08.2021
Administrative Assistant
Spectacular Solar
06.2018 - 06.2020
Associate of Arts - Psychology
Union County College
High School Diploma -
Rahway High School
Bachelor of Science - Health Management And Clinical Assistance
Berkeley College
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