Akira Smith

• Prepared and served food/beverages.
• Worked effectively in fast-paced environments.
• Learned the menu quickly aswell as adapted to the technology systems.
• Operated cash register.
• Maintained cleanliness and organization of work areas.

• Greeted and seated guests.
• Managed reservation system.
• Monitored dining area for cleanliness and addressed any issues to maintain standards.
• Responded to guest feedback for a better customer experience.
• Organized waiting times and managed crowd flow efficiently.
• Handled managing large parties or unexpected events during busy shifts effectively and with composure.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed them of wait times.
• Provided quality customer service by listening to guest needs and addressing any concerns or issues.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and server sections.
• Worked with bussing staff to move tables and adjust seating to accommodate groups with special requests.

• Prepared and served treats.
• Operated cash register.
• Maintained cleanliness and organization.
• Quickly learned menu items and promotions to enhance customer experience.
• Restocked.
• Worked front counter, drive-thru and other areas.
• Took orders.

Currently enrolled and working towards getting through my pre-reqs at morton college, to then transfer to Triton college for the sonography program.