Aksel Del Toro
Aurora,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Walmart
11.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Representative
Sonnez
05.2021 - 06.2022
- Used customer insights to develop innovative sales strategies to increase sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained current knowledge of evolving changes in marketplace.
- Presented professional image consistent with company's brand values.
Volunteer
Feed My Starving Children
08.2017 - 05.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
Education
Bachelor of Science - Computer Science
Aurora University
Aurora05.2025
High School Diploma -
Aurora Central Catholic High School
Aurora, IL05.2021
Skills
- Listening Skills
- Product and Service Sales
- Complex Problem-Solving
- In-Store Support
- Customer Service
- Computer Proficiency and Microsoft Office
- Proficiency in HTML
- Coding
- Web Application Development
- Data Structures
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Sonnez
05.2021 - 06.2022
Sales Associate
Walmart
11.2020 - Current
Volunteer
Feed My Starving Children
08.2017 - 05.2021
Bachelor of Science - Computer Science
Aurora University
High School Diploma -
Aurora Central Catholic High School