Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akyria Wright

Houston,TX

Summary

Detail-oriented and dedicated professional with proven experience in customer service, customer relations, data entry and IT. Skilled in managing client communications, maintaining records, and supporting operational efficiency. Adept at problem-solving and providing exceptional service to ensure client/ customer satisfaction.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Progressive
Houston, TX
12.2022 - 09.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints.

Receptionist

Port Arthur Independent School District
Port Arthur, TX
05.2021 - 12.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.

IT Specialist

ADT Security
Port Arthur, TX
11.2019 - 10.2021
  • Assisted in the implementation of new technologies and systems to improve efficiency.
  • Conducted regular maintenance checks on computers, servers, and other IT equipment.
  • Provided technical support for users experiencing hardware or software issues.

Customer Service Associate

Best Buy
Port Arthur, TX
05.2017 - 08.2019
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer complaints regarding services or products in a professional manner.

Education

Real Estate License - Real Estate

Champion School of Real Estate
Houston, TX
03-2021

Skills

  • Organized
  • Data Entry
  • Traditional and Social Media marketing
  • Strong communication skills
  • Real Estate Law
  • Problem Solving

Timeline

Customer Service Representative

Progressive
12.2022 - 09.2023

Receptionist

Port Arthur Independent School District
05.2021 - 12.2022

IT Specialist

ADT Security
11.2019 - 10.2021

Customer Service Associate

Best Buy
05.2017 - 08.2019

Real Estate License - Real Estate

Champion School of Real Estate
Akyria Wright