Alahna Bacheler
Spartanburg,SC
Summary
Motivated individual with experience in customer service, data entry and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Personal Shopper
Instacart
06.2019 - Current
- Provide exceptional quality customer service, with consistently high customer ratings and positive feedback.
- Use system software to view and accept available orders.
- Regularly and responsibly handle customer service complaints and resolve them with complete customer satisfaction.
- Maintained a customer service rating of 4.96 out of 5 for over 1,000 completed orders.
Maintenance Operation Support Clerk
United States Postal Service, USPS
12.2014 - 07.2020
- Performs a variety of data collection and processing tasks in support of scheduling, planning, controlling, and reporting for maintenance operations
- Completes requisitions, stores and issues supplies, parts, and tools; and analyzes maintenance operations and recommends and implements changes or improvements.
- Ability to work and deal with people while working in cooperation and interacting positively with customers and coworkers, exercising courtesy, etiquette, and self-control.
- Work while under pressure refers to performing the duties of the position safely and effectively under time constraints, stress, or in emergency situations.
Sales Lead
Bath And Body Works, Limited Brands
11.2012 - 01.2015
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
High School Diploma -
Birch Run High School
Birch Run, MI05.2012
Skills
- Problem-Solving
- Excellent Communication
- Technical Knowledge
- Adaptability
- Personable
- Time-Management
- Superior Customer Service
- Expert in Microsoft Office
- Data Collection & Entry
- Multitasking Abilities
Timeline
Personal Shopper
Instacart
06.2019 - Current
Maintenance Operation Support Clerk
United States Postal Service, USPS
12.2014 - 07.2020
Sales Lead
Bath And Body Works, Limited Brands
11.2012 - 01.2015
High School Diploma -
Birch Run High School