Alain Mustelier
Auburndale,FL
Summary
Dedicated individual with a background in customer service and food handling. Shows strong teamwork and time management skills, adapting quickly to various roles. Focused on contributing positively to team dynamics and providing excellent service. Currently achieving GED, to move up to studying Auto Mechanics at Traviss Career Center.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Auburndale, FL
06.2024 - Current
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, ensuring adherence to safety protocols and hygiene standards.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Assisted in training new crew members on menu items and operational procedures.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Education
GED -
Traviss Career Center
Lakeland, FL08-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Safe food handling
- Interactive communication skills
- Integrity and honesty
- Safety awareness
- Basic math
- Drive-thru operations
- Food preparation
- Heavy lifting
- Learning agility
- Safety
- Visual communication
- Inventory restocking
- Performance improvement
- Menu memorization
- Cooking
- Food running
- Team player
- Cleaning and organization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
McDonald's
06.2024 - Current
GED -
Traviss Career Center