Alaina Giddens
Old Hickory ,TN
Summary
Accomplished Deli Manager and Patient Care Technician with a proven track record at Kroger and St Thomas Midtown. Excelled in inventory management and vital signs monitoring, enhancing operational efficiency and patient care quality. Skilled in customer service and clinical training, significantly increasing deli sales and patient satisfaction. Certified in CPR/AED, showcasing a commitment to health and safety standards.
Overview
10
10
years of professional experience
Work History
Deli Manager
Kroger
02.2023 - 07.2024
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
Patient Care Technician
St Thomas Midtown
08.2021 - 11.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Patient Care Technician
Family Staffing Solutions
07.2014 - 09.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
License Phlebotomist - Phlebotomist
St Thomas ( West Hospital)
Nashville 04.2022
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School Murfreesboro
Murfreesboro, TN04.2019
CNA - Nursing
Natz
Nashville, TN04.2017
Skills
- Customer Service
- Task Delegation
- Employee Supervision
- Inventory Management
- Vital signs monitoring
- Blood Glucose Testing
- Phlebotomy Techniques
- Mobility Assistance
- Clinical Training
- CPR Certification
- Certified in CPR/AED
- Vital signs
- Recording vital signs
- Basic Life Support
Timeline
Deli Manager
Kroger
02.2023 - 07.2024
Patient Care Technician
St Thomas Midtown
08.2021 - 11.2023
Patient Care Technician
Family Staffing Solutions
07.2014 - 09.2018
License Phlebotomist - Phlebotomist
St Thomas ( West Hospital)
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School Murfreesboro
CNA - Nursing
Natz