Summary
Work History
Education
Skills
Work Preference
Timeline
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Alan Arroyo

New Bedford,MA

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at MacDonalds. Proven ability to train staff and optimize kitchen operations, ensuring high-quality meal preparation under pressure. Skilled in cooking techniques and kitchen organization, consistently enhancing efficiency and minimizing waste.

Work History

Driver

Lyft Company Rideshare
New Bedford, MA
02.2014 - 02.2019
  • Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
  • Provided exceptional customer service by maintaining a friendly and professional demeanor with riders.
  • Monitored vehicle performance and reported any mechanical issues to maintain safety standards.
  • Utilized GPS technology to optimize driving routes and minimize wait times for passengers.

Front Desk Supervisor

Workout World Company
New Bedford, MA
02.2014 - 02.2019
  • Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
  • Trained and mentored new front desk staff on company policies and customer service standards.
  • Resolved guest inquiries and complaints promptly, enhancing overall customer satisfaction.

Cook Shift Leader

MacDonalds
Fairhaven, MA
07.2024 - Current
  • Supervised kitchen staff to ensure efficient meal preparation and adherence to safety standards.
  • Trained new team members on food handling procedures and equipment usage.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Coordinated shift schedules to optimize coverage during peak service hours.

Education

High School Diploma -

San Juan Institute Education
San Juan PR
09.2012

Skills

Customer service

Team leadership

Cooking techniques

Kitchen organization

Working under pressure and high demand

Work Preference

Work Type

Full Time

Timeline

Cook Shift Leader

MacDonalds
07.2024 - Current

Driver

Lyft Company Rideshare
02.2014 - 02.2019

Front Desk Supervisor

Workout World Company
02.2014 - 02.2019

High School Diploma -

San Juan Institute Education

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Alan Arroyo