Alan Davila
Kelso,WA
Summary
Dynamic professional with extensive experience in customer service and team supervision at Lexington Minit Mart. Proven track record in training cashiers and streamlining cash handling processes, enhancing accuracy and efficiency. Skilled in stock ordering and time management, committed to delivering exceptional service and fostering a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
Lexington Minit Mart
08.2023 - Current
- Supervised cashier team, ensuring compliance with operational procedures and customer service standards.
- Trained new cashiers on point-of-sale systems and effective customer interaction techniques.
- Streamlined cash handling processes, improving accuracy and efficiency in daily transactions.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Ordered and stocked product for the store including stock for kitchen.
- Handled bank drops and picking up coin for the store.
CNC Machine Operator
Rightline
07.2022 - 08.2023
- Operated CNC machinery to produce precision components, ensuring adherence to quality standards.
- Interpreted technical drawings and specifications for accurate component fabrication.
- Conducted routine maintenance on machines to ensure optimal performance and minimize downtime.
- Properly loaded and unloaded materials in and out of machines.
Cashier
Lexington Minit Mart
09.2019 - 07.2022
- Trained new cashiers on register operations and customer service protocols.
- Implemented strategies to reduce checkout wait times, enhancing customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Monitored inventory levels to ensure stock availability during peak hours.
- Welcomed customers and helped determine their needs.
Saw Operator
Rightline
06.2018 - 09.2019
- Operated saw machinery to cut materials accurately and efficiently.
- Maintained safety protocols while performing cutting tasks in production environment.
- Assisted team members with setup and calibration of saw equipment.
- Monitored material quality during cutting process to ensure compliance with standards.
Education
High School Diploma -
Kelso High School
Kelso, WASkills
- Cash handling
- Customer service
- Team supervision
- Training and development
- Stock ordering
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
Lexington Minit Mart
08.2023 - Current
CNC Machine Operator
Rightline
07.2022 - 08.2023
Cashier
Lexington Minit Mart
09.2019 - 07.2022
Saw Operator
Rightline
06.2018 - 09.2019
High School Diploma -
Kelso High School