Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Alan Pichardo

New York,USA

Summary

Motivated professional with experience in retail sales and customer service. Proven track record of meeting and exceeding sales goals. Committed to providing exceptional customer service to ensure satisfaction. An enterprising individual seeking to leverage retail experience to provide exceptional customer service in a fast-paced environment. Proven ability to effectively manage customer inquiries, resolve complaints, and suggest appropriate products and services. Demonstrated success in meeting and exceeding sales goals and driving customer loyalty. Motivated individual with extensive experience in retail sales. Proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills. Hard-working student with knowledge of buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.

Overview

2
2
years of professional experience

Work History

Cashier

McDonalds
New York, USA
01.2024 - Current
  • Gaining new valuable experience in a fast-paced environment by just paying more attention to the objective im being told to do.
  • Took accurate orders from customers while maintaining a friendly and efficient demeanor.
  • Handled cash transactions with precision and integrity following company procedures.
  • Provided exceptional customer service by addressing inquiries and concerns in a timely manner.
  • Resolved challenging situations by applying critical thinking and problem-solving skills.

Fullfillment Associate

Nordstrom
New York, NY
11.2024 - 12.2024
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents.
  • Adapted to changing priorities and tasks based on warehouse needs and order volumes.
  • Participated in team meetings to discuss performance metrics and areas for improvement.
  • Cleaned and organized aisles, workstations, and floors to promote operational productivity.
  • Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
  • Located merchandise from shelves and storage areas to fill orders.
  • Loaded items onto pallets or into containers for shipment.

Store Associate

The UPS Store
New York, USA
07.2023 - 08.2023
  • Greeted customers and answered questions, assisting with needs and finding items.
  • Provided excellent customer service, demonstrating strong interpersonal and communication skills.
  • Labeled, tagged, and sorted merchandise for sale.
  • Processed cash and credit payments with accurate cash handling.
  • Build relationships with customers through friendly conversations about products or services offered at the store.
  • Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.

Team Member

Taco Bell
New York, USA
04.2023 - 05.2023
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Provided excellent customer service through solving problems and answering questions.
  • Provided support to team members to ensure all goals were met on time.

Education

Bachelor - Psychology

Bronx Community College(CUNY)
Bronx, NY
05.2025

Skills

  • Customer Assistance
  • Managing Cash Register
  • Cleaning and Store Maintenance
  • Teamwork
  • Sales and Marketing
  • Communications Strategies
  • Staff Assignments
  • Available Nights
  • Weekends and Holidays
  • Ability to Lift 40 Pounds
  • Strong Communication and Interpersonal Skills
  • Flexible Hours

Awards

  • City College Academy Of the Arts
  • Completed coursework towards Graduate Diploma

Timeline

Fullfillment Associate

Nordstrom
11.2024 - 12.2024

Cashier

McDonalds
01.2024 - Current

Store Associate

The UPS Store
07.2023 - 08.2023

Team Member

Taco Bell
04.2023 - 05.2023

Bachelor - Psychology

Bronx Community College(CUNY)