Summary
Overview
Work History
Education
Skills
Timeline
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Alana Anderson

Marietta,GA

Summary

Dynamic and dedicated professional with extensive experience in customer service and food preparation at establishments like Wendy's. Proven ability to enhance customer satisfaction through effective teamwork and efficient operations. Skilled in multitasking and time management, consistently improving service delivery and maintaining high standards of cleanliness and safety.

Overview

3
3
years of professional experience

Work History

Crew Member

Charlie’s
Woodstock, GA
09.2025 - 01.2026
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Crew Member

Wendys Restaurant
Woodstock, GA
02.2025 - 05.2025
  • Operated kitchen equipment safely, adhering to safety protocols consistently.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.

Crew Member

Subway
Woodstock, GA
11.2024 - 02.2025
  • Collaborated with team members to achieve efficient workflow during peak hours.
  • Trained new crew members on operational procedures and best practices effectively.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Crew Member

Wingstop
Sand Springs, GA
09.2023 - 11.2024
  • Prepared and cooked menu items according to company standards.
  • Ensured cleanliness and sanitation of workstations and dining areas.
  • Assisted in maintaining inventory levels and restocking supplies as needed.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Monitored food quality and freshness, discarding expired items regularly.

Sales Associate Manager

Golden Beauty Supply
Marietta, GA
12.2022 - 06.2024
  • Assisted in managing daily sales operations and inventory control.
  • Developed training materials for new sales associates to enhance product knowledge.
  • Monitored customer feedback to improve service delivery and product offerings.
  • Implemented visual merchandising strategies to optimize product displays and drive sales.

Education

High School Diploma - Radiology

Chattahoochee Technical College
Marietta, GA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Flexible schedule
  • Drive-thru operations
  • Food preparation

Timeline

Crew Member

Charlie’s
09.2025 - 01.2026

Crew Member

Wendys Restaurant
02.2025 - 05.2025

Crew Member

Subway
11.2024 - 02.2025

Crew Member

Wingstop
09.2023 - 11.2024

Sales Associate Manager

Golden Beauty Supply
12.2022 - 06.2024

High School Diploma - Radiology

Chattahoochee Technical College