Summary
Overview
Work History
Education
Skills
Timeline
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Alana Blackwood

Haubstadt,IN

Summary

Driven Shift Leader with proven strengths in team supervision and cash handling. Skilled in policy enforcement and complaint resolution, committed to enhancing customer experiences and mentoring new team members.

Overview

4
4
years of professional experience

Work History

Shift Leader

Loves Travel Stop
Haubstadt, IN
09.2024 - Current
  • Supervised daily operations, ensuring adherence to company policies and standards.
  • Trained and mentored new team members, improving onboarding efficiency.
  • Resolved customer inquiries and complaints to improve shopping experiences.
  • Handled product zoning, organization and stocking with extreme detail and customer awareness.
  • Managed cash register operations with precision, ensuring accurate transaction processing in compliance with company policies.

Cashier

Loves Travel Stop
Haubstadt, IN
08.2022 - 09.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured compliance with company policies regarding payment processing and customer interactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Connections Academy
Indianapolis, IN
05-2021

Skills

  • Cash handling
  • Problem-solving
  • Complaint resolution
  • Policy enforcement
  • Positive attitude
  • Team supervision

Timeline

Shift Leader

Loves Travel Stop
09.2024 - Current

Cashier

Loves Travel Stop
08.2022 - 09.2024

High School Diploma -

Connections Academy