Alana Chong
Pahrump,NV
Summary
Motivated high school student with a track record of academic excellence looking for full-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Gem Aqua Beauty Co LLC
Greenville , Texas
2022.12 - 2024.12
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Scheduled appointments between clients and customers and internal staff members.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated appointments, meetings and conferences.
- Scheduled appointments, meetings and events for management staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Prepared and prioritized calendars and correspondence.
- Composed correspondence, reports and meeting notes.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered questions from customers regarding products and services offered by the company.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Responded effectively to sensitive inquiries or complaints.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ2025-05
Associate of Science - Natural And Biological Science
Honolulu Community College
Honolulu, HI2022-05
Skills
- Office Administration
- Clerical Support
- Data Entry
- Customer Service
Accomplishments
- Nanakuli High and Intermediate School Junior Varsity Volleyball State Champions 2017
- First Female Recipient of Nanakuli High and Intermediate School Island Scholars Program Scholarship in 2019.
- Honolulu Community College Deans List 2021
- University of Phoenix-Arizona Deans List 2023
References
References available upon request.
Timeline
Administrative Assistant
Gem Aqua Beauty Co LLC
2022.12 - 2024.12
Bachelor of Science - Business
University of Phoenix
Associate of Science - Natural And Biological Science
Honolulu Community College
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