Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alanah Kennedy

Saint Paul,United States

Summary

Motivated and adaptable strategic communicator with exceptional interpersonal skills. Committed to delivering outstanding service and curating unforgettable experiences for guests and stakeholders. Proven track record of working effectively both independently and as part of a team, with a rapid ability to master new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server and Hostess

Dong Hae
Minneapolis, MN
08.2021 - Current
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, tidying up server stations, and preparing areas for next diners.

Minnesota Vikings Gameday Guest Experience Intern

Minnesota Vikings
Minneapolis, MN
04.2023 - 02.2024
  • Greeted and welcomed guests upon their arrival at the stadium and answered any questions they had.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Provide fans and guests with interactive & memorable experiences during the event.
  • Being prepared to address any challenges that may arise during the event, from fan complaints to operational issues.

Director of Sisterhood

Alpha Phi Sorority
Minneapolis, MN
09.2021 - 04.2022
  • Plan and execute a variety of events and activities that promote bonding among members. These could include movie nights, crafting sessions, or outings to local attractions.
  • Organize retreats or workshops focused on personal development, relationship-building, and leadership skills. These events can provide opportunities for members to connect on a deeper level and grow together.
  • Ensure that sisterhood events and activities are inclusive and welcoming to all members, regardless of background or identity. Foster an environment where every member feels valued and accepted.
  • Uphold and promote the traditions, values, and rituals of the sorority. Organize activities that reinforce the sorority's mission and promote unity among members.

Red Dress Gala Philanthropy Venue Head

Alpha Phi Sorority
Minneapolis, MN
09.2021 - 02.2022
  • Take the lead in planning and coordinating various aspects of the Red Dress Gala event, including venue selection, theme development, catering, entertainment, and logistics.
  • Work with vendors or decorators to create a visually appealing and cohesive atmosphere for the Red Dress Gala. Select decor elements, such as centerpieces, lighting, and signage, that align with the event theme and enhance the guest experience.
  • Recruit a dedicated team of committee members to assist with various aspects of event planning and execution. Delegate tasks and oversee the work of committee members to ensure the smooth operation of the gala.

Culinary Service Aide

The Estates at Roseville
Roseville, MN
06.2019 - 08.2021
  • Maintained cleanliness of kitchen, including cooking utensils, dishes, and workstations.
  • Prepared and served nursing home residents meals twice a day.
  • Cleaned and sanitized utensils, dishes and silverware.
  • Monitored inventory to keep adequate stock of food items and supplies.

Education

Bachelor of Arts - Strategic Communication: Advertising & PR

University of Minnesota - Twin Cities
Minneapolis, MN
05-2024

Skills

  • Detail-Oriented
  • Leadership Experience
  • Teamwork & Collaboration
  • Communication
  • Strong work ethic
  • Problem Solving
  • Customer Service
  • Attention to Detail
  • Thrive Under Pressure
  • Creativity

Certification

  • Hootsuite Social Media Marketing
  • Hootsuite Platform Certification
  • Google Analytics Certification

Timeline

Minnesota Vikings Gameday Guest Experience Intern

Minnesota Vikings
04.2023 - 02.2024

Director of Sisterhood

Alpha Phi Sorority
09.2021 - 04.2022

Red Dress Gala Philanthropy Venue Head

Alpha Phi Sorority
09.2021 - 02.2022

Server and Hostess

Dong Hae
08.2021 - Current

Culinary Service Aide

The Estates at Roseville
06.2019 - 08.2021

Bachelor of Arts - Strategic Communication: Advertising & PR

University of Minnesota - Twin Cities
Alanah Kennedy