ALANIS SANTIBANEZ
Austin,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skill. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Assistant Community Manager
LDG Solidago
Austin Tx
06.2023 - Current
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Assistant Manager
Cash America
San Antonio
04.2022 - 06.2023
- Performed Top sales for months in a row
- Customer service, constant data, and large loans being put in computers and filed through legal documentation.
- Boosted sales through social media marketing
- Took care of all customer transactions while maintaining jewelry cases and sales floor appearance.
- Used communication and people skills to ensure reaching commission
Sales representative
Los Jefes Auto Shop
San Antonio
07.2017 - 04.2022
- Accompanied customers and demonstrated performance features on test drives.
- Performed inspection and prepared pre-owned cars prior to releasing to inventory.
- Greeted customers upon arrival at the dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Negotiated purchase prices and explained sales, warranty and optional products.
Sales Associate
Marshalls
San Antonio
03.2018 - 02.2019
- Handled customers' inquiries regarding Marshall's goods and services.
- Monitored fitting rooms areas and maintained cleanliness of the store.
- Greet customers with a groomed appearance
- Assist customers by providing information and resolving their complaints
Education
High school diploma - undefined
Harlan High School
San Antonio05.2019
Skills
- Bilingual
- Team Collaboration
- Consultative techniques
- People skills
- Professionalism and strong work ethic
- Adaptability
- Sociable
- Document control
- Resident relations
- Property inspections
- Daily operations management
Timeline
Assistant Community Manager
LDG Solidago
06.2023 - Current
Assistant Manager
Cash America
04.2022 - 06.2023
Sales Associate
Marshalls
03.2018 - 02.2019
Sales representative
Los Jefes Auto Shop
07.2017 - 04.2022
High school diploma - undefined
Harlan High School