Alanna Cramer
Culpeper,VA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
SweetFrog owned by Mission Movers
Culpeper, VA
02.2019 - 07.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
Massage Therapist
Self-employed
Warrenton, VA
09.2015 - 01.2019
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Developed individualized treatment plans based on client assessments and preferences.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Adhered strictly to all state laws governing massage therapy practice.
Physical Therapy Aide
Innovative Physical Therapy LLC
Warrenton, VA
09.2011 - 08.2015
- Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Protected confidential documents to prevent unauthorized access.
Education
Massage Therapy -
Shenandoah Valley School of Therapeutic Massage
Edinburg, VA04-2014
Culpeper County High School
Culpeper, VA05-2010
Skills
- Store operations oversight
- Employee Training
- Supply Ordering
- Customer Service Management
Affiliations
- I am a committed volunteer in my community.
- I am an active Volunteer at Culpeper County Volunteer Rescue Squad.
- I serve as Vice Chair of Recruitment and Retention for Culpeper County Volunteer Fire and Rescue Association.
Certification
- Nationally Registered Emergency Medical Technician
- CPR certified
- Licensed Massage Therapist
References
References available upon request.
Timeline
Store Manager
SweetFrog owned by Mission Movers
02.2019 - 07.2024
Massage Therapist
Self-employed
09.2015 - 01.2019
Physical Therapy Aide
Innovative Physical Therapy LLC
09.2011 - 08.2015
Massage Therapy -
Shenandoah Valley School of Therapeutic Massage
Culpeper County High School