Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alanna London

Essex,MD

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Wendys Restaurant
09.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Crew Member

McDonald's Restaurant
07.2022 - 12.2023
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

Kenwood High School
Baltimore, MD
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling

Certification

OSHA-10 certified

Timeline

Crew Member

Wendys Restaurant
09.2024 - Current

Crew Member

McDonald's Restaurant
07.2022 - 12.2023

High School Diploma -

Kenwood High School