Alanna Simmons
Wixom
Summary
Proven Guest Service Representative with a track record of enhancing guest satisfaction at Target through exceptional customer service and efficient cash handling. Skilled in multitasking and problem-solving, adept at creating a welcoming atmosphere. Demonstrates strong organizational skills and a commitment to professionalism, significantly contributing to team success and guest experience.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Target
12.2023 - Current
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Education
Christian Homeschooling
Online 06.2020
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Guest relations
- Flexible schedule
- Complaint handling
- Food and beverage area setup
- Cash handling experience
- Clear communication
- Guest experiences
- Multitasking Abilities
- Organizational skills
- Teamwork and collaboration
- Active listening
- Relationship building
- Training and mentoring
- Team building
- Multitasking
- Written communication
- Analytical thinking
- Problem-solving
- Attention to detail
- Item pickup and delivery
- Decision-making
- Task prioritization
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Flexibility
- Effective communication
- Adaptability and flexibility
- Office administration
- Self motivation
- Goal setting
- Professionalism
Additional Information
I also have my own E-commerce business that I do in my spare time, creating sales and building/leveraging teams. I’ve earned mentorship with business owners in the U.S and abroad, and am currently loving the team and relationships I am currently blessed with.
I genuinely love people, I enjoy making people smile and overall being someone who can lighten persons day. I love creating a sweet and joyful environment for people all while getting business done. I a strong believer in making the work place as welcoming as possible.
Timeline
Guest Service Representative
Target
12.2023 - Current
Christian Homeschooling