Alanys Rengifo
Ridgefield Park,NJ
Summary
Friendly Crew Member with experience in the restaurant, QSR, and fast food industry. Adept at anticipating the customer needs, preparing/serving products according to operational and quality standards. Focused on promoting companies culture, values, and missions aimed elevating brands reputation. Capable of working flexible and long hours, with a focus on collaborating with team members in clean and fast-paced environments that require attention to detail.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
01.2023 - 11.2023
- Provided fast, friendly customer service to all guests.
- Prepared and packaged delivery customer orders to their satisfaction.
- Cleaned and prepared cooking and prep areas.
- Demonstrated a complete knowledge of menu items and ingredients.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Entered orders into computer system to send order details to kitchen, mentioning customers special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Able to operate a computerized POS system.
Waitress
La Casa Del Chef
06.2021 - 07.2021
- Served food and drink orders to guests in a fast-paced work setting.
- Performed side work such as cleaning and restocking to help maintain a pleasant, efficient facility.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Processed cash, credit, debit, and gift card payments on POS system.
Education
Certified Phlebotomy Technician -
Finlay Medical Training Institute
West New York, NJCertified Medical Assistant -
Finlay Medical Training Institute
West New York, NJHigh school diploma -
Ridgefield Park Jr Sr High School
Ridgefield Park, NJ07.2022
Skills
- Customer service
- Barista experience
- Food service
- Food preparation
- Restaurant experience
- Cleanliness
- Food & Beverage pairings
- Bilingual ( English/ Spanish)
- POS (Point of Sale) Systems
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Crew Member
Dunkin' Donuts
01.2023 - 11.2023
Waitress
La Casa Del Chef
06.2021 - 07.2021
Certified Phlebotomy Technician -
Finlay Medical Training Institute
Certified Medical Assistant -
Finlay Medical Training Institute
High school diploma -
Ridgefield Park Jr Sr High School