Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Alaura Morris

Cedar Hills,Utah

Summary

Efficient and energetic sales professional with 3+ years of experience in customer-facing roles. Proficient in Salesforce and Sunlync software, with a strong background in sales, pricing, and customer service. Proven ability to meet and exceed sales goals, with a focus on building rapport and maintaining a clean and safe work environment.

Overview

4
4
years of professional experience

Work History

Inside Sales Representative

Byte
Lehi, Utah
06.2022 - Current
  • Salesforce software.
  • Five9 phone software.
  • Creating an outstanding first impression by building trust and rapport with customers.
  • Daily outreach, including receiving/making calls, SMS, email, and chatbot.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Maintained detailed records of customer interactions, orders and account status updates.
  • Attending weekly and monthly sales meetings and rallies.
  • A part of a month after month winning sales team.
  • Working with other team members to exceed monthly goals, and discuss the best sales tactics.
  • Assisting customers with dental impressions over the phone.
  • Helping customers get the smile they deserve by keeping a positive, upbeat energy.

Sales Associate

The Reef Tanning And Spa
Herriman, Utah
11.2021 - 12.2023
  • Sunlync software.
  • Greeted customers and provided information about tanning services.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Assisted customers with selecting the most suitable tanning package for their needs.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Processed payments from customers using cash registers or POS systems.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

Sales Associate

Beaches Tanning Salon
Herriman, Utah
03.2021 - 10.2021
  • Sunlync software.
  • Greeted customers and provided information about tanning services.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Assisted customers with selecting the most suitable tanning package for their needs.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Processed payments from customers using cash registers or POS systems.
  • Attended trade shows to network with other professionals in the industry.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

Team Member

Swig n' Sweets
Lehi, Utah
10.2020 - 03.2021
  • Efficiently processed customer orders and payments in a fast-paced drive-thru environment.
  • Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery to customers.
  • Maintained cleanliness and organization of the drive-thru area, including restocking supplies, and cleaning equipment.
  • Closely followed company policies and procedures regarding food safety regulations to maintain a safe dining experience for customers.
  • Assisted in training new drive-thru cashiers on proper procedures, menu knowledge, and customer service skills.

Education

High School Diploma -

Cedar Valley High School
Eagle Mountain, UT
05-2021

Skills

  • Sales and negotiation
  • Driven
  • Tenacious follow-up
  • Salesforce software
  • SunLync software
  • Five9 software
  • Customer service
  • Telephone sales
  • Client relationship building
  • Adaptive team player

Affiliations

  • Hockey/Fitness.

Timeline

Inside Sales Representative

Byte
06.2022 - Current

Sales Associate

The Reef Tanning And Spa
11.2021 - 12.2023

Sales Associate

Beaches Tanning Salon
03.2021 - 10.2021

Team Member

Swig n' Sweets
10.2020 - 03.2021

High School Diploma -

Cedar Valley High School

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Alaura Morris