Alax Grubbs
Forklift Operator
Greater Atlanta Area,GA
Summary
An enthusiastic, resourceful individual with an academic and entry-level background in technology, customer service, forklift operations, and management. Ability to establish priorities and meet challenges head-on with strong project management skills.
Overview
12
12
years of professional experience
13
13
years of post-secondary education
Work History
Rideshare Driver
Uber Technologies Inc.
Atlanta, GA
11.2018 - 03.2020
- Respond to calls and pings from passengers according to company protocols established by company.
- Ensure timely arrival at customers’ destinations and inquire into further destinations.
- Work with Uber software to ensure the truncation of rides, at the end of each ride, according to specifics of established protocols.
- Perform both preventative and regular maintenance on vehicles ensuring that they remain in good working order.
- Maintain COVID-19 safety requirements when transporting passengers.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Forklift Operator
PPG Industries
Fairburn, GA
12.2014 - 09.2018
- Operate forklifts and pallet jacks to transport items, or signals for machine operators to move materials onto and off trucks and loading docks.
- Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product at final distribution.
- Maintains material-handling equipment by completing pre-use inspection sheets.
- Examine incoming shipments for signs of damage and return products that were not viable.
- Learns and adheres to workplace safety regulations.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting
ASM- Assistant Store Manager
Walgreens
Millbrook, AL
09.2012 - 09.2014
- Developed and enhanced leadership abilities as an indispensable asset to the store staff.
- Provided coaching on warehouse and vendor orders and handling day-to-day cash functions.
- Collaborated with departments, team members, or personnel to plan, develop and implement new projects, programs or processes.
- Contributed to the department's sales initiative, which enhanced the company's revenue.
- Effectively communicated with other employees and upper management to ensure complete care and satisfaction of customers.
Associate
Bath and Body Works
Auburn, AL
10.2010 - 03.2013
- Communicated with vendors regarding back-order availability, future inventory, and special orders.
- Restocked inventory every week and reviewed cash operation data to verify proper replenishment.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
Guest Service Team Lead
Target
Opelika, AL
09.2008 - 09.2010
- Drove sales profitably ensuring cash office productivity is met.
- Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
- Scheduled staff shifts to cover peaks and lulls in customer inquiries.
- Installed software, modified and repaired hardware, and resolved technical issues.
Education
Associate of Science - Computer Science
Southern Union State Community College
Opelika, AL 08.2008 - Current
Certificate of Completion in Electrical Lineworker -
South Georgia Technical College
06.2007 - 08.2007
Skills
Customer Service
Project Management
Troubleshooting
MS Office
Team Leadership
Forklift Operator
Shipping and receiving
RFID tracking
Communication
Timeline
Rideshare Driver
Uber Technologies Inc.
11.2018 - 03.2020
Forklift Operator
PPG Industries
12.2014 - 09.2018
ASM- Assistant Store Manager
Walgreens
09.2012 - 09.2014
Associate
Bath and Body Works
10.2010 - 03.2013
Guest Service Team Lead
Target
09.2008 - 09.2010
Associate of Science - Computer Science
Southern Union State Community College
08.2008 - Current
Certificate of Completion in Electrical Lineworker -
South Georgia Technical College
06.2007 - 08.2007