Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Alayna Nelson

Alayna Nelson

Roy

Summary

Dynamic leader with expertise in staff supervision and customer service, honed at Seattle Sun Tan. Enhanced team performance through effective training strategies and mentoring, while ensuring quality management. Proven ability to adapt and communicate effectively, fostering professional growth and operational excellence. Skilled in account management and technical systems, driving process efficiencies and achieving optimal results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager in Training

Seattle Sun Tan
11.2024 - Current
  • Assisted in daily operations, ensuring adherence to company policies and procedures.
  • Supported team members by learning key systems and tools for efficient workflow management.
  • Engaged in training sessions to understand customer service best practices and operational excellence.
  • Observed and reported on process efficiencies to improve overall team performance.
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.

Private Nanny

Moser Family
03.2022 - 12.2024
  • Provided attentive, personalized care to children, fostering a nurturing environment.
  • Assisted with daily routines, including meal preparation and educational activities.
  • Developed engaging play activities that promoted social and cognitive skills.
  • Maintained communication with parents regarding child development and well-being.

Private Nanny

Demko Family
06.2021 - 03.2022
  • Adapted to children's individual needs, demonstrating flexibility in caregiving approaches.
  • Organized age-appropriate outings, enriching children's experiences outside home environment.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Implemented daily routines for optimal child development and created a structured environment.

Education

No Degree -

ProCare Academy
Lakewood, WA

Associate of Arts - Pre-Nursing

Pierce College
Puyallup, WA
07-2023

Associate of Arts - Biology

Pierce College
Puyallup, WA
06-2022

Skills

  • Staff leadership
  • Account management
  • Technical skills
  • Quality management
  • Staff supervision
  • Customer service
  • Employee mentoring

Certification

  • CNA - Certified Nurse Assistant with delegation certification

Timeline

Manager in Training

Seattle Sun Tan
11.2024 - Current

Private Nanny

Moser Family
03.2022 - 12.2024

Private Nanny

Demko Family
06.2021 - 03.2022

No Degree -

ProCare Academy

Associate of Arts - Pre-Nursing

Pierce College

Associate of Arts - Biology

Pierce College

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